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FREQUENTLY 
ASKED
QUESTIONS

FAQS

All the Essentials for Your Big Day - Answers to Our Most Common Questions

  • Yes!  We pride ourselves on our high quality of work over the years, and love to show it off.

  • After 20+ years of Weddings we recommend this is 1 hour before you need to walk out the door, this allows a buffer time, time for getting dressed, and photos so you are not rushed.  

  • After 20+ years of Weddings we recommend this is 1 hour before you need to walk out the door, this allows a buffer time, time for getting dressed, and photos so you are not rushed.  

  • Yes! We pride ourselves on our high quality of work over the years, and love to show it off.

  • We use all the top international makeup Brands such as MAC, Smashbox, Napoleon, Bobbi Brown, Makeup Forever, to name just a few. Plus we also have a Full Mineral Range, a Cruelty Free Range and Vegan Brushes on Request

     

    All our artists carry a range of product, as different products are often more suited to different clients. However, some of our artists stock mainly 1 brand ie. mainly MAC, or for the ‘mineral’ makeup lovers Jane Iredale.

  • There are no additional travel costs if your location is within a 15min drive from your closest local Artists “base”.  If you are outside 15mins then Travel Time/Costs are $1 per km/return.

    If all the Artists in your area are already fully booked at the date/time you are requesting, then we will send an Artist into you area, in these cases Travel Time/Costs are $1 per km/return, and we will advise you of the cost at the time of booking.

    For all inner city Hotels/Locations parking time/costs are charged at a standard $30 per Artist, unless you advise us you have Free parking available.

    For all other travel outside Auckland or to Waiheke Island please see our ‘Destination Weddings’ section.

  • In general, we like to allow 2 hours for a Bride on the wedding day (1 hour for hair and 1 hour for makeup).
    For all other guests (or occasions) we like to allow 1 ½ hours.

     

    Times may change depending on the styles you have chosen, but rest assured, all our Artists are professionally trained to work to a time schedule that has been designed around your day.

  • 99% of our Brides have a trial and we highly recommend it. The trial is a fun day where you get to see it all come together.
    We suggest you collect photos of styles you like to show your Artist. Pinterest is a good start to search for hair and makeup styles. We can then discuss these with you and suggest what would suit your personal features, the style of your wedding, and your dress, before we start. Then together we can design your dream look.

     

    For our International brides flying into New Zealand we can arrange a skype call to discuss plans with your artist if you are limited with time and won’t be able to fit in a trial prior to the wedding.

  • We suggest you have your trial 2-3 months before the big day. However, if you are a super organised bride, we can do it sooner, no problem.

     

    Trial times are allocated for 2 hours maximum.

    We suggest if you can coincide your trial with your hen’s night, dress fitting or a special occasion to make the most of getting done up. We have an amazing team that you will love spending time with, so make the most of the trial time to express what you really want, but most importantly have fun!

  • Yes, to confirm your date and Artists we require a 50% deposit, with the balance due 1 week before the Wedding date. Once your booking has been booked into our system we will email you an invoice which includes your deposit amount and the balance due on the day.  Please note your booking is not confirmed until we receive your deposit.  Please see our Terms and Conditions page for further information.

  • Yes, absolutely!
    We have a large team of Artists, plus more part-time Artists if needed, that can cater for large weddings, to have you all ready on time.
    Plus we can arrange extra Artists for additional family, friends, and guests at different locations.  (Fun facts – our largest wedding was 24 x Bridesmaids and our largest Corporate Booking in 1 day was 120 x People!)

  • We provide all our clients with a complimentary test pot of your lipstick colour and an applicator for touch-ups. 

Our goal is to have a fun, seamless, stress-free, and enjoyable booking. We truly value your input and aim to make your booking a memorable one, and we understand communication is key to achieving this.

Should you have any further questions or concerns before your appointment, please don’t hesitate to reach out. We are here to assist you with any questions!

Thanks,

The Beauty Hub Team x

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